Your privacy matters to us
We value your trust and explain how your data is handled securely
Information we collect and why
We collect limited information to deliver a personalised experience and respond to your requests. This may include your name, email, and feedback, submitted via forms or communications.
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→Contact details for service communication
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→Feedback to improve our content
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→Technical data for website performance
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→Preferences to tailor site experience
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→Usage data for support and analytics
We only use and process data for necessary business purposes, always protecting confidentiality and complying with Malaysian privacy regulations.
How we use your information
Personal data is used to personalise guest experience, respond to your requests, and keep you informed of new content or updates.
Data helps us improve our services, maintain site security, and comply with applicable Malaysian data regulations.
Your rights regarding personal data
As a user, you can request access to, correction, deletion, or export of your personal data under Malaysian law.
Right of access
Request details on what information we hold.
Right of correction
Update your data to keep it accurate.
Right of deletion
Request erasure of data when no longer needed.
Right to portability
Obtain your data in a portable format.
How your data is shared
We do not sell your data. Data sharing is only with trusted providers for site operation.
Access is limited to those performing essential functions. All providers are required to ensure data security.
Data security and retention
Your information is protected with industry-standard security measures to maintain confidentiality and prevent unauthorized access.
We keep personal data only as long as necessary, then securely dispose of it in accordance with the law.
Contact us with privacy concerns
Address: Unit 510, Jalan Mahsuri, 11950 Bayan Lepas, Penang Malaysia
Phone: +6018-248 6165
Email: content@jelunatharo.pro